Kohen Privacy Policy

Information We Collect

Account Information

• Name
• Email address
• Login credentials
• Subscription status

Payment Information

• Payments are securely processed by Stripe.
• Kohen does not store your full payment card information.

Usage Data

• Training progress
• Replay history
• Journal entries
• Reflection responses
• Analytics data
• Session activity
• Browser/device information
• IP address
• Cookies

How We Use Information

We use your information to:

• Operate Kohen
• Authenticate accounts
• Process subscriptions
• Personalize training
• Generate analytics
• Improve AI coaching
• Improve platform performance
• Prevent fraud
• Comply with legal obligations

AI Processing

Reflection conversations and journal information may be processed using artificial intelligence solely to generate educational coaching and personalized learning experiences.

We do not sell your journal content.

Cookies

We use cookies for:

• Authentication
• Security
• Remembering preferences
• Analytics
• Improving user experience

You may disable cookies, although some functionality may stop working.

Third-Party Services

We may use third-party providers including:

• Stripe (payments)
• Supabase (authentication and database infrastructure)
• OpenAI (AI-powered educational features)
• Analytics providers (if enabled)

These providers process information only as necessary to provide their services.

Data Retention

We retain information only as long as necessary to operate the Service, comply with legal obligations, resolve disputes, and enforce our agreements.

You may request account deletion, subject to applicable legal retention requirements.

Security

We use commercially reasonable administrative, technical, and organizational safeguards to protect user information.

However, no system is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have rights to:

• Access your data
• Correct inaccurate data
• Delete your data
• Request a copy of your data
• Object to certain processing
• Withdraw consent where applicable

California residents may have additional rights under the California Consumer Privacy Act (CCPA), and individuals in certain jurisdictions may have rights under the General Data Protection Regulation (GDPR).

Children's Privacy

Kohen is not intended for individuals under 18 years of age.

International Users

If you access Kohen from outside the United States, you understand that your information may be processed in the United States.

Changes

We may update this Privacy Policy periodically.

Contact

Privacy questions may be directed to: support@getkohen.com